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Contact US
- ORDERS: GORGSHIPPING@GMAIL.COM
- PRINTED FABRIC ART: GORGPICS@GMAIL.COM
information needed
Is there a problem with your order? Please provide the order or tracking number if possible.
Payment in full is due before building custom items.
Order cancelation must be requested within 24 hours.
Once the item is built/shipped it cannot be canceled.
Refunds are rare and are handled on a case by case basis.
*Please let us know If you need your gear by a specific date or event and we’ll gladly do our best to make it happen. Add a RUSH processing fee to skip in the production line https://www.gorgtech.com/shop/rush-rush-rush-include-need-by-date-in-the-order-notes/
*We ship UPS, USPS, and FEDEX according to what is most economical for the customer. As of 2023 UPS picks up daily M-F and USPS pickups up every other day. Problems with your tracking info? Please wait 24-48 hours. They often self correct.
*A single order may be shipped in 2-3 packages. Check your email/spam folder for tracking info.
WEAPON MAINTENANCE ADVICE
- Avoid leaving anything in your car or in the elements for unnecessary or excessive periods of time.
- Always dry off your covers if used in the rain.
- Store your weapons flat or pommel down to preserve the integrity of the stab tips and prevent the foam from warping.
- Never “break-in” a weapon on a pole or tree as your not breaking it in, your wearing it out
Before our weapons are available for sale, they are personally tried and tested by GORG for durability and longevity. These items SHOULD pass universally everywhere for Dagorhir.
Want to Return? Please ship the item to 387 huntington shortcut rd, pomona park, fl 32181 (restocking fees may apply)
Each of our hand-made product’s are marked with our signature Stars ***
*All of our gear is initially covered with standard black or gray covers to be available for quick sales online and at events.
*Orders with UPGRADE COLORS are slightly more expensive and take longer to process because we actually sew a custom cover to fit your request.